
Living guides · Updated 8 Nov 2026
Every guide, its edition, and what changed
Rules change, so my guides do too. Each shows its edition and the date I last checked it. If you bought a guide, every new edition is free.
Edition 73 Nov 2026
1 Added2 Changed2 Fixed1 Withdrawn
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Held until it is certain
What I am holding back until a council votes or a court rules, so I never print a guess. Join the list and I will write when each one is out. Owners get it free.
- Waiting for the voteHeating charges pageThe council votes on a new heating charge on 12 December. I am holding the page until it has.
- Waiting for a rulingKnow Your Rights Guide, Edition 8A court is about to rule on how a deposit must be held. I will not print a guess.
- CheckingPosters in a second languageTranslated, and being checked by a neighbour who reads it every day.
- Waiting for the new yearRepairs and Damp Guide, Edition 6New rules on how fast a landlord must answer are due in the new year.
Get the weekly list
Every Sunday: one short list of what to do this week, and a note when a guide has a new edition.
Release log
- Edition 7Know Your Rights Guide3 Nov 2026
- AddedEntry without noticeA new page on when a landlord may come in, and what to say at the door.+1 page
- ChangedRent risesThe notice period for a rent rise is now three months, so the summary page says so too.Page 6
- ChangedDepositsA deposit must be returned within thirty days of the keys being handed back, not sixty.Page 11
- FixedPage 9A phone number for the housing office was out of date. It is right now.One line
2 more
- FixedPolish pagesA Polish speaker read every page against the English and I corrected four sentences.4 lines
- WithdrawnThe old complaint formThe council withdrew the form, so I took its page out.-1 page
- Edition 3Letter and Call Script Workbook27 Oct 2026
- AddedFive new call scriptsFor a landlord who does not call back, the housing office, a building manager, a neighbour and a council clerk.+5 scripts
- AddedA log pageA page to write down who you spoke to, when, and what they said.+1 page
- ChangedLetter 4Shorter now, with the date and the rule at the top, so it fits on one page.One letter
- FixedScript 7A line told you to quote a number that has since changed. It is the new one now.One line
1 more
- WithdrawnThe fax numbersNobody sends a fax any more, so the list is gone.-1 page
- Edition 5Repairs and Damp Guide20 Oct 2026
- AddedMould in winterWhat to photograph, and how often, before you write a word.+2 pages
- ChangedHeating that has failedRewritten after neighbours asked what to do first, and what to do after a week.Page 12
- FixedThe repair letterIt said “within a week”. It now says “within a reasonable time”, as the rule does.One letter
- WithdrawnThe heater tableThe table of costs was out of date, so I took it out until it is checked again.-1 table
- Edition 2Building Notice Board Posters13 Oct 2026
- AddedPoster 6A plain “Come to the meeting” poster with room to write the date by hand.+1 poster
- ChangedAll six postersLarger words, so they can be read from the stairs.All posters
- FixedPoster 3The line for the date had slipped off the bottom of the page.One poster
- Edition 4Rent Rises and Notices Guide6 Oct 2026
- ChangedRent rise noticeThe notice period for a rent rise is now three months.Page 4
- AddedA worked exampleOne rent rise checked line by line, with the sums shown.+1 page
- FixedThe example sumOne worked sum added two numbers wrongly. It is correct now.One line
- WithdrawnThe old percentage tableIt no longer applies, so it is out.-1 table
- Edition 6Know Your Rights Guide8 Sep 2026
- AddedSublettingWhat you may and may not do if you rent a room to a friend.+1 page
- ChangedNotice to leaveThe questions come first now, then the rules.Page 13
- FixedA broken linkA link on page 20 went nowhere. It goes to the housing office’s page now.One link
- Edition 2Tenant Meeting Kit25 Aug 2026
- AddedSign-in sheetA page for names and flat numbers, with a line to say if you would like a call.+1 page
- ChangedThe agendaOne page now, not two, with a time next to each item.Page 2
- FixedMinutes templateThe boxes were too small to write in. They are larger now.One page
- Edition 3Rent Rises and Notices Guide4 Aug 2026
- AddedService charge lettersWhat the letter should list, and how to ask for the receipts.+2 pages
- ChangedReply lettersTwo shorter replies, one calm and one firm.Page 12
- WithdrawnThe old formThe form was replaced, so its page is gone.-1 page
- Edition 4Repairs and Damp Guide14 Jul 2026
- AddedA photo logHow to name and date your pictures so they are easy to show.+1 page
- FixedPage 18A wrong page number in the contents. It is right now.One line
- Edition 2Letter and Call Script Workbook16 Jun 2026
- AddedLetter 6A letter to ask for a repair visit in writing.+1 letter
- ChangedCall scriptsEach now starts with a sentence to say who you are.All scripts
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About
About me
I live on the fourth floor of an old building in a harbour city in Poland. A few winters ago the heating on our stairwell failed in January, and none of us knew who was supposed to fix it. We stood on the landing and compared letters. It was the first tenants’ meeting I ever went to, and I have not stopped going since.
Over the years I learned that most trouble starts with not knowing the rules and not knowing your neighbours. So I write about both. A post on Sunday explains one thing: a rent rise letter, a notice, a damp wall. Another shows how a group of tenants gets started, writes one letter and gets an answer. I use plain words and short sentences, and I say what I do not know.
Rules change, so my guides do too. Each one has an edition and the date I last checked it, and on this site I list what changed in every edition. If you bought a guide, you get the new edition free.
What I sell are the things I use myself: the guides, a set of pocket cards, a workbook of letters and call scripts, a kit for a first meeting, posters for the notice board and two video courses.


