A broken heater in winter: the order to do things in
Photograph, write, wait, write again, and who to tell if the answer is silence.
September 26, 2026 · 7 min
How to find out who else in the building is worried
A note under the doors, a chat on the landing and a list you can start tonight.
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This Week’s List
A short list every Sunday: what to do this week as a tenant, and a note when a guide has a new edition.
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Notice to leave: the questions to ask first
Before you panic or sign anything: five questions to ask and who to ask them.